On the homepage, Select any one option out of three and follow the process, the three options are:

a. Find The Right Tutor

b. Let GuruQ Help You

c. Post Your Learning Need

Suggestion: First create your account and fill out your profile so GuruQ can match tutors especially based on your requirements.

GuruQ provides tutors for the following areas of study:

a. K-12

b. Competitive exams

c. Languages

d. Study Abroad

Currently,

For OFFLINE classes: GuruQ is active only in Delhi NCR, Haryana and Punjab which includes - New Delhi, Delhi, Gurgaon, Noida, Greater Noida, Faridabad, Rohtak, Chandigarh, Amritsar, Jalandhar.

For ONLINE classes: we are live Pan-India

All GuruQ-certified tutors undergo a 4-step rigorous teacher scrutiny process including a Basic and Advance details, Proficiency Test, Online or Offline Interview with our team and a full Background Check conducted by our external partners.

If you are not satisfied with a particular tutor, our team will help you find one that is more suitable to you.

Yes, all GuruQ-certified tutors go through a 5-step rigorous teacher scrutiny process including a full Background Check conducted by our external partners.

However, we always recommend a guardian/parent being present during tuitions.

Yes, each tutor decides whether he/she offers a free demo class.

If he/she DOES offer free demo class - his/her preference for ONLINE or OFFLINE demo class will also be mentioned on his/her profile.

Note: You can view a tutor’s picture or video in his/her profile along with a 360 degree view of his classroom (applicable in the case of offline group tuition).

In the case that the tutor only offers OFFLINE demo class, you can schedule a free OFFLINE demo class with the tutor for a mutually agreed time.

Note: You can view a tutor’s picture or video in his/her profile along with a 360 degree view of his classroom (applicable in the case of offline group tuition).

Go to My Assignments -> Download Test.

Complete the test offline and then upload your solution. My Assignments -> Upload Assignment

If you cannot attend a class, then that class can be re-scheduled for another time. If you do not cancel the class 3-hours before for OFFLINE class and 3-hours before for ONLINE class then, you have to pay for the class.

Only a student can re-schedule classes after cancellation. A student can only cancel his/her class thrice a month, a warning is given for 4th cancellation, half the amount of the class is deducted on 5th cancellation and on 6th cancellation, the class is considered conducted.

If for some reason your tutor cannot attend a class, then that class can be re-scheduled for another time.

A tutor can also cancel a class. A tutor can only cancel his/her class thrice a month, a warning is given for 4th cancellation, half the money is deducted on 5th cancellation(no affect on students classes) and on 6th cancellation, the class is considered conducted and no payments are made to tutor.

Students have to pay upfront for full package of classes chosen.

Note: Most tutors offer a free DEMO Class (see tutor’s profile for more info)

No! Students have to pay upfront for full package of classes chosen.

In this case, please Contact the GuruQ team on student@guruq.in. GuruQ will find alternative tutor options for you to choose from and refund the payment through Q-Points so that you can use those points towards classes from an alternative tutor.

ALL REFUNDS to students are made in the form of Q-Points.

1Q-Point = 1INR

E.g. If a student changes a tutor after taking a few a classes - After filling out a small form explaining the reason for change, the student can change his/her tutor and will be refunded in terms of Q-Points.

No, Q-Points cannot be transferred from student-to-student.

No, Q-Points can ONLY be transferred from student-to-student.

As a student if you do not like the tutor after attending a few classes, you can change his tutor after filling out a small form explaining the reason for change.

Since, you have to pay for classes at the beginning, you will be refunded in terms of Q-Points (if the reason is justified). These Q-Points can be used as payment to another tutor.

As a student you have to first complete the current Class Bundle after which you can renew it.

Once you (student) have selected a tutor for a particular class/subject & made the payment, you can change the tutor for that subject up to 3 times. But, you has to fill out a form explaining the reason for change.